Question 1

Do you ship internationally?

Accepted Answer

Yes! We ship worldwide. Please note that international customers are responsible for any customs duties, taxes, or additional import fees charged by their country.

Question 2

Customs Duties & Other Fees

Accepted Answer

For international orders, any customs duties, import charges, or fees applied at delivery are the buyer’s responsibility. These charges are not included in our product or shipping prices.

Question 3

Can I customize my KC Bag?

Accepted Answer

Yes! We offer customizations. If you’d like a specific fabric, pattern, theme, or color, please email us your request. We will confirm availability and share any additional charges before creating your custom bag.

Question 4

How long do custom orders take?

Accepted Answer

Custom bags typically take 7–10 business days to create before shipping. This timeline may vary depending on the availability of the requested fabric.

Question 5

What materials are used in KC Bags?

Accepted Answer

Each bag is made from carefully selected fabrics, often lined with soft flannel to protect your shoes—just like high-end designer shoe bags. Many fabrics are chosen for durability, comfort, and fun style.

Question 6

What can I use the bag for besides shoes?

Accepted Answer

KC Bags are extremely versatile! Customers use them for:
Dance shoes (tap, jazz, ballet, ballroom)
Church shoes or heels
Men’s dress shoes
Kids’ sports shoes
Travel accessories
Small items that need extra care
If it fits, you can carry it.

Question 7

How do I care for my bag?

Accepted Answer

Most bags can be machine washed on gentle or hand-washed depending on the fabric. Air drying is recommended to preserve shape and texture. For suede or specialty fabrics, spot cleaning may be best.

Question 8

Can children use these bags?

Accepted Answer

Absolutely! KC Bags were originally created for dance students. Kids love them because they are light, easy to carry, and come in fun patterns.

Question 9

Can I order in bulk for a dance studio or team?

Accepted Answer

Yes — we offer bulk and group orders. Please email us with your quantity and timeline so we can provide availability and pricing.

Question 10

What if my item arrives damaged?

Accepted Answer

If your bag arrives damaged or defective, please contact us within 48 hours with photos so we can replace it as quickly as possible.

FREQUENTLY ASKED QUESTIONS