FREQUENTLY ASKED QUESTIONS

Yes! We ship worldwide. Please note that international customers are responsible for any customs duties, taxes, or additional import fees charged by their country.

For international orders, any customs duties, import charges, or fees applied at delivery are the buyer’s responsibility. These charges are not included in our product or shipping prices.

Yes! We offer customizations. If you’d like a specific fabric, pattern, theme, or color, please email us your request. We will confirm availability and share any additional charges before creating your custom bag.

Custom bags typically take 7–10 business days to create before shipping. This timeline may vary depending on the availability of the requested fabric.

Each bag is made from carefully selected fabrics, often lined with soft flannel to protect your shoes—just like high-end designer shoe bags. Many fabrics are chosen for durability, comfort, and fun style.

KC Bags are extremely versatile! Customers use them for: • Dance shoes (tap, jazz, ballet, ballroom) • Church shoes or heels • Men’s dress shoes • Kids’ sports shoes • Travel accessories • Small items that need extra care If it fits, you can carry it.

Most bags can be machine washed on gentle or hand-washed depending on the fabric. Air drying is recommended to preserve shape and texture. For suede or specialty fabrics, spot cleaning may be best.

Absolutely! KC Bags were originally created for dance students. Kids love them because they are light, easy to carry, and come in fun patterns.

Yes — we offer bulk and group orders. Please email us with your quantity and timeline so we can provide availability and pricing.

If your bag arrives damaged or defective, please contact us within 48 hours with photos so we can replace it as quickly as possible.